Fleet
We have a fantastic opportunity for a mortgage professional to join our award-winning client in Fleet as a Mortgage Service Consultant. You will be instrumental in providing a fantastic service to mortgage customers, third parties and colleagues.
Candidates must have mortgage experience and be committed to delivering a great service, ideally within post completions work.
The role is a mixture of administration and customer service support within the post completions mortgage team. The overview of the role is to provide a professional, efficient, courteous service to all customers and third parties. Deal with all aspects of administration procedures relating to existing loans including queries both by telephone and in writing and handle all processes with accuracy and within agreed timescales ensuring you are working within regulatory and compliant guidelines.
You must have previous experience within mortgage administration or customer support, or transferable skills from another area of financial services. In addition, applicants must have excellent communication skills, be team players and fully IT literate. CeMAP qualifications would be beneficial.
The Mortgage Service Consultant role is based in Fleet, hours are M-F 9-5. Hybrid working is available post-probation. Our client offer a competitive salary and benefits package, which includes 25 days’ holiday, non-contributory pension, discretionary bonus, private healthcare, life assurance and income protection.