Our Culture

Team First, Growth Mindset

Our mission is to improve people’s lives through work, whilst our vision is to put people at the heart of everything we do and build partnerships on trust.

At Heat, we have worked hard to develop a values-driven culture that is underpinned by core behaviours to drive sustainable high performance. This means that everyone in the team works hard to raise the bar and make Heat an amazing place to work, where everyone feels motivated and supported to become the best version of themselves.

Our Core Values

Heat is powered by brilliant people who embody our values in everything they do.

Back in 2019, a group of individuals from different levels of the company started a project to decide what our values should be. They set about having discussions around what we wanted Heat to be, as well as what we didn’t want it to be.

We wanted to ensure these values became embedded within the culture of Heat and could be used to inform everything about the business. Now, these values form the foundations of our business and anchor us in everything we do.

Talent and Development

We have worked hard to develop a ‘growth mindset’ as one of our core behaviors within Heat. What this has meant in practice is developing the solid infrastructure to scale the business effectively and sustainably across all our core markets whilst also moving into new verticals.  A lot of planning has gone into developing and nurturing our teams, as well as enhancing our Learning and Development offering and Talent Acquisition strategy.

Learning & Development: Heat's Holistic Approach

Digital Transformation

We have made it our mission at Heat to seek out, invest in and adopt innovative strategies and technologies that will strengthen the capabilities of our team and enhance our offering for candidates and clients alike.

Our market-leading tech stack inclusive of AI-powered parsing and sourcing software and automation, coupled with our flexible ‘work-from-anywhere’ policy, has allowed us to acquire the best talent whilst equipping them with the tools to perform at their best.

Our transformation journey


Social responsibility and giving back are a big part of life at Heat, and everyone is encouraged to get involved and give back to the communities around us.
From our partnership with Bristol Sport Foundation to our Carbon Neutral business target, we’re working to ensure we leave a positive impact within our locality and beyond.

Diversity & Inclusion

Every Voice Heard

We’re working hard to break the bias and make sure every voice in our business is heard so that everyone can come to work feeling empowered and knowing that they belong. We’re aspiring to break the mould within recruitment by building a team of diverse talent, ideas, and skills that make our team the most inclusive it can be.

There’s more work to be done, but we’re fully committed to doing the work to make sure everyone has the same doors open to them, and the same opportunity to become the best version of themselves that they can be.

Every Voice Heard: Heat's Commitment to Breaking the Bias