Employee Benefits Administrator

Employee Benefits Administrator
Location: Dudley, West Midlands
Salary: £30,000 – £32,000 per annum

We are seeking a dedicated Employee Benefits Client Manager to join our team in Dudley. This role offers hybrid working arrangements; however, attendance in the office is required during the initial 3-month probation period. The successful candidate will play a pivotal role in providing day-to-day administrative support across various business areas, including Workplace Pensions, Group Risk, and Group Private Medical.

Key Responsibilities:

• Handle daily office duties such as answering telephones, printing, and scanning

• Prepare reports and conduct market research for Employee Benefits Group Pension, Group Risk, and Group Medical

• Manage administration tasks related to new business submissions

• Attend meetings to support Financial Advisers when applicable

• Participate in ad-hoc projects within the Employee Benefits Team

• Process non-technical changes, e.g., updating client address details with providers

• Update back-office systems (Gateway and Volume)

• Chase outstanding paperwork related to client cases

• Provide additional administrative support as directed by the Team Leader

Requirements:

• Previous experience in employee benefits or financial services administration

• Strong organisational and communication skills

• Proficiency in using standard and bespoke IT systems

• Ability to work independently and manage time effectively

This is an excellent opportunity for an individual looking to build on their existing knowledge in Corporate/  Employee Benefits and Financial Services within a supportive and dynamic team environment.