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Industry Insights: IT entrepreneur Paul Targett

by Heat Recruitment


Paul Targett is a health and social care entrepreneur based in Bath, UK. He has spent the last 16 years working for his own businesses mostly around helping NHS and independent health organisations launch and deliver services which focus on using information to improve the quality of people’s lives.

Can you tell us a bit about your business?

RIVIAM Digital Care is a technology platform that connects health and social care organisations and their service users / patients. Their focus is on supporting referral management between providers and helping to deliver new models of care interfacing with GP Systems.

What have been the biggest changes to your sector in the last year?

Brexit – first hit as it dried up new funding in the public sector for projects and services. Trump – impacted our US clients and how they saw business moving forwards. The snap election actually seems to be fuelling new projects.

With training, qualifications and CPD options always evolving, what do you think is the most important thing potential candidates can do to develop themselves?

They need to have a focus on self-improvement. I don’t care where they have come from as long as they look to improve. Having a passion for new technology, or interested in UX, I need people to have an edge.

What would you like to see more of in the applications that you receive? 

Example of what they have done in projects. The abstract paragraph about project management or a simple one statement saying “I love coding” doesn’t help me understand what they have achieved.

Recent reports have shown that it’s getting increasingly hard to recruit, due to the political uncertainty still surrounding Brexit, do you feel this is affecting your business, or the wider sector?

I think it has made non-UK residents question if they have a future – especially those from the EU who have been here for less than 5 years. However, I hope Brexit will do the right thing by them.

What do you find is the most common misconception about working in your sector?

That health and social care is some easy ride. We need people who are committed and willing to deliver beyond the call of duty.

What do you feel are going to be the biggest challenges facing your sector in the next few years?

Being able to create new solutions for the health and social care market in the cloud that people will buy and trust. Cost is a major consideration. Cloud economic allow amazing value for money to be delivered.

What are likely to be the most exciting developments within your Industry in the next 5 years?

The application of artificial intelligence to health and social care. It’s going to be a game changer.

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