London
Job Title: Business Analyst
Location: Remote – Travel to London a few times per month
Salary: Up to £55k depending on experience
Our InsurTech client is seeking a Business Analyst to join their growing and dynamic team. You will be a key contributor to the success of product delivery, playing a central role in bridging the gap between business needs and technical execution. You’ll collaborate with both internal teams and external clients to ensure seamless implementation, effective adoption, and ongoing optimisation of our solutions. You’ll be responsible for capturing and analysing business requirements, translating them into well-defined, user-focused stories and specifications that development teams can easily implement.
Required Skills & Qualifications
- Proven experience as a Business Analyst, ideally within software or InsurTech environments
- Ability to convert business needs into clear, actionable technical requirements
- Experience with Agile methodologies, including creating Epics and User Stories
- Confident in stakeholder management and client-facing interactions
- Comfortable collaborating across Development, QA, Support, and Product teams
- Understanding of software development lifecycles and technical documentation best practices
- Insurance industry experience is a plus but not essential
- Working knowledge of SQL for data analysis is a plus
- Experience using Azure DevOps, Jira, or similar tools for backlog and sprint management is a plus
- Familiarity with tools like Miro for process mapping and workshop facilitation is a plus
Key Responsibilities
- Requirements Gathering & Stakeholder Collaboration: Engage with internal teams and external clients to capture and document business and technical requirements. Ensure alignment of requirements with strategic product goals and client needs.
- Documentation & User Stories: Create clear, detailed user stories, workflows, and acceptance criteria from the user’s perspective. Maintain comprehensive documentation throughout the project lifecycle.
- Sprint Support & Progress Monitoring: Support sprint planning by ensuring stories are complete and ready for development. Track sprint progress and communicate updates to stakeholders.
- Issue Triage & Prioritisation: Manage and prioritise issues raised by clients and internal teams. Clearly communicate decisions and timelines to relevant stakeholders.
- Product Standards & Methodology: Help uphold product and delivery standards, ensuring consistency in documentation, estimations, and workflows
- Client Implementation & Support: Lead and support client onboarding through workshops, documentation, and training.
- Learning & Industry Insight: Stay current on industry developments, regulatory updates, and emerging technologies