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SME Account Handler


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Salary £26000 - £30000

Recruiter Managing This Role

Role: SME Account Handler
Location: Manchester
Salary: up to £30k
Hybrid/Flexible working set up.

We have partnered with a leading insurance broker group to recruit for a SME account handler to join their team in Manchester. 

Main purpose of the role
To provide a quality service to clients in respect of renewal and new business insurance arrangements advising, arranging, and securing appropriate cover for our clients’ demands and needs.

General Responsibilities

  • Maintaining relationship, interaction and liaising with insurers on day-to-day basis
  • Maintaining relationship, interaction and liaising with insurers on day-to-day basis
  • Processing MTA’s and administration
  • Ensuring all communications, documents, invoices are issued in a compliant way in line with company Policies & Procedures and full utilisation of Acturis
  • To answer the telephone, ensuring that information given is accurately recorded
  • To update knowledge of insurance market as & when developments occur
  • To continue improvement in technical insurance knowledge.  A minimum of Cert CII will be required within 12 months of employment 
  • To liaise with accounts department as and when required

Person Specification 
Essential: Cert CII
Desirable: Dip CII

Skills, Knowledge & Attributes
•    Considerable experience in the insurance industry preferably with the Commercial Client Servicing experience
•    Good working knowledge of the Acturis system
•    Good working knowledge of on-line broking systems
•    Good working knowledge of General Commercial Lines business and the Broking market
•    A willingness to pursue professional qualifications
•    A Can-do attitude with good communication skills, both written and verbal
•    Excellent and accurate administration
•    Ability to utilise IT for maximum advantage
•    Drive to achieve results, solve problems and deliver service and ability to work to deadlines
•    Good relationship building and influencing skills

What next?
If that describes you and you want to learn more, please apply and I will contact you shortly with further information.

Any questions?
Feel free to reach out to me at:

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