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Service Desk Analyst


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Salary £20000 - £25000 Per Annum

Recruiter Managing This Role

Service Desk Analyst / 1st line / 2nd line / Office 365 / Active Directory / Liverpool

Service Desk Analyst

Location:  Liverpool – Agile working available

Salary: Up to £25,000

A fantastic opportunity to work as a service desk analyst with one of the leading providers of insurance and legal services in the UK. You will have the chance to become an important member of the ever-growing team in a fantastic, positive working environment.

The Opportunity

  • Providing technical support via phone and other methods to troubleshoot and support all aspects of workstations with the opportunity to work from home up to 2 days a week
  • The company also gives you the opportunity to be involved with multiple social events as well as an extensive benefits package that includes Medicash
  • As a service desk analyst, you will be working closely with senior colleagues to assist them while also working under their guidance to gain some of their valuable experience
  • You will oversee administration tasks and documenting recurring issues
  • You will also be granted a tunnel tag for Liverpool to Wirral commuters

What’s needed to be considered?

  • 1-2 Years experience working within a service desk
  • Good understanding of Microsoft server and networking principals
  • Diagnostic and troubleshooting skills
  • Willingness to solve clients demands
  • Excellent communication skills

What Next?

Apply today to be considered for this opportunity.  If suitable, I will be in contact to discuss the opportunity confidentially with you in detail prior to submitting your CV to the client.  In this discussion we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements

Service Desk Analyst / 1st line / 2nd line / Office 365 / Active Directory / Liverpool

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