London
Process Improvement Consultant / Process Analysis / Change Management / Risk / Reporting / Consultancy / UK / EU / Remote / Permanent
Location – UK/EU Remote (UK/EU based applicants only)
Salary – £50 – £70K (Depending on Experience)
Bonus and Benefits
I am lucky enough to be working with an Automation consultancy who are looking to hire a Process Improvement Consultant on a permanent basis in UK or EU or the surrounding EU region.
Process Improvement Consultant Specification:
- Conduct comprehensive assessments of existing business processes to identify inefficiencies and opportunities for improvement.
- Analyse process data, performance metrics, and KPIs to make informed recommendations.
- Process Optimisation and Standardisation
- Develop and design optimized processes that adhere to industry best practices.
- Standardise processes across different functions or units within the organization to ensure consistency and efficiency.
- Continuous Improvement Initiatives
- Identify and prioritize opportunities for continuous improvement and cost reduction.
- Implement Lean, Six Sigma, or other process improvement methodologies.
- Transition and Transformation
- Apply your expertise to transition and transform processes, particularly within GBS or SSC models.
- Lead or support process migrations from various business units or locations to centralized service centres, ensuring a seamless transition.
- Collaborate with stakeholders to manage the change associated with process improvements.
- Develop and execute change management plans, addressing resistance and ensuring stakeholder buy-in.
- Performance Measurement and Reporting
- Establish and monitor performance metrics and KPIs to assess the impact of process improvements.
- Provide regular reports and dashboards to senior management.
- Client and Stakeholder Engagement
- Work closely with internal stakeholders, understanding their needs and aligning process improvements with organisational objectives.
- Ensure client requirements are met while optimising processes.
- Identify and mitigate risks associated with process changes and transitions.
- Develop contingency plans to address potential disruptions.
- Training and Knowledge Sharing
- Share best practices and process improvement methodologies with colleagues.
- Provide training and guidance to employees involved in implementing and maintaining improved processes.
- Documentation and Compliance
- Ensure that process changes and improvements adhere to relevant regulations, compliance standards, and quality assurance requirements.
- Maintain accurate records and documentation for auditing purposes.
- Bachelor’s degree in business, Operations Management, or a related field (Master’s degree preferred).
- Proven experience as a Process Improvement Consultant in a GBS or SSC environment, with a minimum of 3 years of experience.
- Strong knowledge of process improvement methodologies, such as Lean, Six Sigma, or similar.
- Experience with process standardisation and automation.
- Excellent project management skills and the ability to lead cross-functional teams.
- Strong analytical and problem-solving skills.
- Exceptional communication and interpersonal skills.
- Change management expertise with the ability to influence and lead teams through transitions.
- Proficiency in process mapping and documentation tools.
- Needs to speak English plus at least one other European language.
If you are an experienced Process Improvement Consultant in UK or other EU country near Poland and would like to learn more about this opportunity, then please send me your CV and we will set up an initial call.
Process Improvement Consultant / Process Analysis / Change Management / Risk / Reporting / Consultancy / UK / EU / Remote / Permanent
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