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Pensions Administrator


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Salary £23000 - £28000

Recruiter Managing This Role

Job Title: Pensions Administrator – Employee Benefits
Location: Birmingham or Bromsgrove, UK
Salary: Up to £28,000


  • Matched employer pension contributions 
  • 25 days holiday + bank holidays
  • Private Medical Insurance
  • Income Protection
  • Cash Plan

A dynamic and leading provider in the Employee Benefits sector, is seeking a dedicated and detail-oriented Pensions Administrator to join their thriving team. With over 400 employees nationwide and a specialised Employee Benefits team of 60, this firm is at the forefront of delivering outstanding service to clients in the pensions space.


  • They operate in a collaborative and supportive environment with a pod-based structure, where consultants lead the pod with dedicated support team members.
  • The Employee Benefits (EB) teams are situated in Birmingham and Bromsgrove, focusing on delivering top-notch service to clients.
  • With a 95% retention rate, the business values its employees and fosters a positive and inclusive workplace culture.
  • Hybrid working is embraced, allowing a balance of 3 days in the office and 2 days at home. However, for support roles, the emphasise is more office-based work initially.

The Role: As a Pensions Administrator, you will play a crucial role in delivering exceptional customer service and supporting bespoke clients. Your responsibilities will include:

  • Managing and retaining a bank of Bespoke clients, ensuring all administrative duties are carried out efficiently.
  • Liaising with pension providers, The Pensions Regulator, employers, employees, and client advisers.
  • Responding to employer/employee queries and identifying opportunities for added value.
  • Participating in the implementation of new clients and business for existing clients.

Qualifications and Skills:

  • CII qualifications are desirable.
  • Previous experience in a Customer Services role is essential.
  • Knowledge and experience in Pensions Administration is desirable.
  • Proficiency in Excel, MS Teams, and Outlook.

How to Apply: If you are a dedicated and motivated individual looking to join a forward-thinking company, please apply now! 

If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client. 
Additionally, refer a friend or colleague to us and receive £200 if we assist them in securing a new career

Synonyms: Employee Benefits, Admin, Workplace savings, Financial Services, Account Handler, Healthcare, Corporate Benefits, IFA, CII, LIBF, CISI, wealth management, financial planning, account manager, EB Admin, pensions 

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Application For Pensions Administrator