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Change Manager (GBS)


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Salary £80000 - £90000

Recruiter Managing This Role

Change Manager (GBS) / Global Business Services / Change Management / Risk / Reporting / Consultancy / UK / Hybrid / Permanent

Location – UK – Hybrid 2 days a week Manchester 
Salary – £80 – £90K (Depending on Experience)

Bonus and Benefits

I am lucky enough to be working with an Automation and Change consultancy who are looking to hire a Change Manager (GBS) with Global Business Services experience on a permanent basis in the UK.  This is only open to UK or EU applicants, but it is Hybrid 2 days a week in Manchester. 

Change Manager (GBS) Specification:

  • Collaborate with senior leadership to create and implement change strategies that align with our business goals and objectives. Ensure that the GBS transformation is executed smoothly and effectively.
  • Identify and engage with key stakeholders across the organization, including GBS teams, business units, and external partners. Build relationships and communicate the benefits of change effectively.
  • Develop detailed change management plans that include clear objectives, timelines, and key performance indicators (KPIs). These plans should encompass communication strategies, training programs, and resistance management.
  • Design and execute communication plans that keep stakeholders informed and engaged throughout the change process. Ensure that messages are consistent, transparent, and tailored to various audiences.
  • Oversee the development and delivery of training programs for GBS teams and other impacted personnel. Ensure that training materials are relevant and support the successful adoption of changes.
  • Monitor and assess the adoption of changes within the GBS environment. Identify and address any obstacles or resistance to change, and adapt strategies as needed to ensure successful implementation.
  • Proactively identify and mitigate risks associated with the change process, ensuring that potential issues are addressed promptly to minimize disruptions.
  • Drive a culture of continuous improvement within the GBS function, seeking opportunities to optimize processes and deliver value to the organization.
  • Establish and maintain key performance indicators (KPIs) to measure the success of change initiatives. Provide regular reports and updates to senior management.
  • Bachelor’s degree in business, Change Management, Organizational Development, or a related field. Master’s degree is a plus.
  • Proven experience as a Change Manager with a focus on Global Business Services (GBS) or shared services environments.
  • Strong understanding of change management principles, methodologies, and best practices.
  • Excellent communication, interpersonal, and negotiation skills.
  • Proficiency in project management tools and software.
  • Ability to adapt to a fast-paced and evolving business environment.
  • Certification in change management (e.g., Prosci, ACMP) is desirable.

If you are an experienced a Change Manager (GBS) in the UK and would like to learn more about this opportunity, then please send me your CV and we will set up an initial call.

Change Manager (GBS) / Global Business Services / Change Management / Risk / Reporting / Consultancy / UK / Hybrid / Permanent


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