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Change Manager


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Braine l ‘Alleud

Rate £575 - £500

Recruiter Managing This Role

Role: Change and Problem Management Specialist
Location: Braine l ‘Alleud (20km from Brussels)
Duration: May 6th – December 2024 + extension possible
Rate: €500 to €575 Euros per day
Client: Government 
Clearance Required: Secret NATO
Languages Needed: English and French (Elementary level)


  • Familiarity with ITIL best practices and framework. 
  • Familiarity with, at least one Problem Management methodology (Kepner-Tregoe, Five Why’s, Fishbone or other. Any certification in this field will be a plus). 
  • Exposure to release management processes. 

Desirable Skills:

  • Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation.

Change Management Responsibilities:

  • Cooperate with cross functional teams, to authorize and oversee  changes
  • Verify change requests, ensuring they align with business objectives and minimize risks. Monitor the impact of changes and address any issues promptly.
  • Maintain a robust change management process, 
  • Facilitate change advisory board (CAB) meetings and ensure timely approvals

Problem Management Responsibilities:

  • Investigate recurring incidents and identify underlying root causes. 
  • Collaborate with technical teams in order to assure permanent solutions are implemented. Maintain a problem knowledge base for reference and continuous improvement. 
  • Proactively identify potential problems and work towards preventive measures

Release Management#;

  • Assist in coordinating software releases, updates, and patches. 
  • Monitor release schedules and communicate status to stakeholders. 
  • Participate in post-release evaluations



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Application For Change Manager