Go:Tech Winners Stories: Chorus

by Heat Recruitment

In 2018, Heat Recruitment were fortunate enough to show their support for the annual Go:Tech Awards. The evening was superb and we managed to have a chat with some of the winners.

Chorus won the IT/Telecoms Support Award. We caught up with Managing Director, Mark Taylor, after their win to find out a bit more:

  1. How does it feel to have won at the Go:Tech Awards?

It feels brilliant to have won the IT/Telecoms Support award! Our team do a fantastic job and deliver excellent service so it means a lot to be recognised in the industry for the work that we do and the service that we deliver to our clients. There are a lot of IT Support companies in the UK and we were up against so very strong competition, so to have won is a great honour. We’ve invested heavily into our systems, technology, staff and processes – particularly in the past few years, so being able to bring home an award after all the hard work means a lot to us and great to share with everyone at Chorus.

  1. How would you describe your experience on the night of the Awards?

Everyone had a great night! The Business Leader magazine did a brilliant job organising the event and getting such a variety of people and organisations from all over the country into one venue, so thank you to them for organising and to all the sponsors.

  1. What are your company goals for next year?

In 2019, we’re focusing on bringing advanced security products to our clients and the market. We specialise in Microsoft technologies and there are lots of exciting changes and new releases coming this year, which we can’t wait to start using and introducing to our clients. There are lots of new solutions available that give small and mid-sized organisations access to technologies that they just wouldn’t normally expect to be able to implement – we love showing companies that they can use and benefit from the same software as the biggest enterprises now thanks to cloud computing. So in 2019, our main goal is to continue growing our cybersecurity services and show companies what’s possible.

  1. What kind of advice would you give to a fellow tech enthusiast wanting a career in the industry?

You need to stay curious and continue learning. Tech is moving so rapidly now and is only going to build momentum – you can no longer learn something and think you’re done for the next few years. Changes now happen weekly or daily, so stay thirsty for learning new things and try keeping up-to-date on the areas that you want to focus on. Twitter and other social channels can be a great way to get updates regularly that are easy to digest, which you can then dig into when you have more time.

  1. What is one piece of past technology you’d love to see trending again?

I’m not sure there’s anything I would bring back; I’m more excited about what’s ahead!

  1. In three words, describe how you feel about the future of technology.

Never stands still.

  1. Are there any challenges, as a company, that have taught you valuable lessons?

We realised early on that in order to be successful we had to be ahead of the technology curve but this now applies to all companies – not just those in IT and tech. Perhaps rather than being the biggest lesson we’ve learnt, this is the biggest lesson we teach our clients – companies can’t afford to fall behind with their tech now. The old mentality of updating systems and then not touching anything for a few years just doesn’t work anymore but we still see it regularly. As well as missing out on all the new possibilities, it also opens up massive security flaws and risks and cybersecurity is one of the biggest challenges that all companies will face in 2019.

  1. What inspired you to get into the tech industry?

I was inspired to get into tech from a young age. When I was at school, computers were becoming more mainstream and we had a BBC Micro in class – I loved using it as it was something completely new and different. Over the years my passion grew as I read more on technology and used computers more and it really just went on from there…